ProductCivic Technology

Grassruts

The root of change.

A civic technology platform connecting Nigerian communities directly to their government. Report infrastructure problems. Track real-time progress. Hold institutions accountable. Built for the 200 million Nigerians who deserve better.

The Problem

A country of problems
waiting to be solved.

Communities are invisible to government.

Across Nigeria's 774 Local Government Areas, millions of citizens live with broken infrastructure — roads that never get fixed, water systems that fail for months, public spaces that crumble quietly. There is no easy, organized way to tell anyone who has the power to change it.

Reports go nowhere.

When citizens do try to report problems, their complaints get lost in phone calls, WhatsApp forwards, and bureaucratic channels that were never designed for accountability. There is no tracking. There is no follow-up. There is no record.

Government lacks the data.

Local governments and agencies want to serve their communities better but often lack organised, real-time data on where the most urgent needs are. Decisions are made on guesswork instead of ground truth.

Trust has broken down.

Decades of unresponsiveness have created a deep divide between citizens and institutions. People have stopped believing that reporting problems leads to anything. That cycle of disengagement makes things worse for everyone. Grassruts is built to break it.

The Solution

A direct line between
citizens and government.

Grassruts is a mobile and web platform that gives every Nigerian a structured, trackable, and dignified way to raise community issues to the people responsible for fixing them. We built it to work on slow connections, in local languages, and for people who have never trusted a tech app before.

01

Create your account

Download the Grassruts app and sign up in under two minutes. Choose your community manually or let GPS find your Local Government Area automatically.

02

Spot an issue

See a broken road? A flooded drainage? A failed streetlight? Open the app, snap a photo, drop a pin on the map, and write a short description of what you found.

03

Submit your report

Your report is automatically categorised by issue type and location, then routed directly to the responsible government agency or local authority.

04

Community validates

Neighbours can upvote your report, add their own photos, or confirm they are experiencing the same problem. Verified reports get priority attention.

05

Track in real time

Follow your report through every stage — Received, Under Review, In Progress, and Resolved. Every status update comes with a notification directly to your phone.

06

See the change

When an issue is resolved, the community gets notified. Photos of the fix are uploaded. The cycle closes and trust is built — one resolved problem at a time.

Features

Built for real Nigeria,
not ideal Nigeria.

Every feature exists because of a real problem we found when we talked to real Nigerians about what civic engagement actually looks like on the ground.

Issue Reporting

Snap a photo, drop a location pin, write a description. Reporting a community problem takes less than 60 seconds.

Real-time Tracking

Every report has a live status — from submission through review, action, and resolution. You always know where things stand.

Community Feed

See what others in your LGA are reporting. Upvote issues you are also experiencing. Collective voice gets louder.

Government Portal

Officials get a clean, organised dashboard of incoming reports sorted by urgency, location, and issue type. No more chaos.

Offline Mode

Poor internet connection? Reports are saved locally and sync automatically when your connection returns. No report gets lost.

Multi-language Support

Available in English, Hausa, Yoruba, and Igbo. Grassruts speaks the language of every Nigerian community.

Anonymous Reporting

Sensitive issues can be submitted anonymously. We protect reporters while still ensuring accountability where it matters.

Impact Analytics

Community-level data on resolution rates, response times, and most common issues. Transparency for citizens. Insight for government.

Our Impact

The numbers behind
the mission.

Grassruts is not a social experiment. It is a platform being built with clear targets, measured progress, and a commitment to accountability at every level — including our own.

200M+Nigerians we are building for
774Local Government Areas to reach across Nigeria
1,000+Early sign-ups before public launch
3Local Government Areas already in our closed beta
UN Sustainable Development Goals

Aligned with global
development goals.

SDG 16

Peace, Justice, and Strong Institutions

Grassruts directly advances Goal 16 by promoting participatory governance, building accountability mechanisms between citizens and public institutions, and creating structured channels for community grievance resolution. When ordinary people can hold institutions accountable through data and transparency, democracy gets stronger.

SDG 11

Sustainable Cities and Communities

By giving communities the tools to identify and escalate infrastructure problems, Grassruts helps cities become more inclusive, safe, resilient, and sustainable. Goal 11 requires active citizen participation in urban governance. Grassruts makes that participation easy, organised, and effective for the first time at scale.

Current Status

Where we are
right now.

Completed
  • Product design and user research
  • Core infrastructure architecture
  • Beta testing framework
  • Government partnerships in Lagos State
  • Community onboarding playbook
  • Multi-language interface (EN, HA, YO, IG)
In Progress
  • iOS and Android app development
  • Government official portal
  • Community validation algorithm
  • Offline-first sync engine
  • Anonymous reporting module
  • Impact analytics dashboard
Next Steps
  • Full public launch in Lagos
  • Expand to 3 additional states
  • Federal government integration
  • Open API for third-party developers
  • Community leader programme
  • Pilot in West Africa (Ghana, Kenya)
Support Grassruts

There are many ways
to be part of this.

For government agencies and NGOs

Partner with us

We are actively looking for Local Government Authorities, state agencies, and civil society organisations ready to pilot Grassruts in their communities. Bring us your mandate and your data.

Start a Partnership
For impact investors and VCs

Invest in us

Grassruts is a scalable civic technology platform built for a continent of 1.4 billion people. If you believe government accountability can be a business, let's talk.

Get Investment Details
For every Nigerian who wants better

Spread the word

You do not need to be a government or an investor to support Grassruts. Share this page. Tell people this exists. Join the waitlist. Community momentum is what launches movements.

Join the Waitlist
Join the Waitlist

Be first when
Grassruts launches.

Enter your phone number and we will notify you the moment Grassruts is available in your area. No spam. Just one message when it is time.

+234

By joining you agree to receive one SMS notification about the Grassruts launch. No marketing. No spam.